Frequently Asked questions
Our foldable flats are true to size. Thanks to their flexible material and smart design, they gently mould to your feet. If you're between sizes or have a wider foot, we recommend sizing up for extra comfort. For your right size, you can view our size chart here.
Our foldable flats are true to size. Thanks to their flexible material and smart design, they gently mould to your feet. If you're between sizes or have a wider foot, we recommend sizing up for extra comfort. For your right size, you can view our size chart here.
Your Elisabietta's are tucked in a matching pouch that perfectly fits in your bag, clutch or carry-on for you to easily take them with you wherever you go.
Your Elisabietta's are tucked in a matching pouch that perfectly fits in your bag, clutch or carry-on for you to easily take them with you wherever you go.
The upper part of our shoes is made from PU leather with a silky and soft luxury feel that comes with a comfortable and gentle elastic trim that hugs your ankle for the perfect fit.
The inner sole has a soft touch and the outer sole is slip-resistant which makes you feel steady at all times.
The upper part of our shoes is made from PU leather with a silky and soft luxury feel that comes with a comfortable and gentle elastic trim that hugs your ankle for the perfect fit.
The inner sole has a soft touch and the outer sole is slip-resistant which makes you feel steady at all times.
We ship both locally and internationally!
Local Shipping (within the Netherlands):
Delivery typically takes 2–4 business days. Shipping fees are calculated at checkout based on your location.
International Shipping:
Delivery usually takes 7–14 business days, depending on the destination. Shipping costs will vary and are calculated at checkout.
Please note: International orders may be subject to customs duties or import taxes, which are the responsibility of the customer. Each country has different rules and thresholds, so we recommend checking with your local customs office for more details.
We ship both locally and internationally!
Local Shipping (within the Netherlands):
Delivery typically takes 2–4 business days. Shipping fees are calculated at checkout based on your location.
International Shipping:
Delivery usually takes 7–14 business days, depending on the destination. Shipping costs will vary and are calculated at checkout.
Please note: International orders may be subject to customs duties or import taxes, which are the responsibility of the customer. Each country has different rules and thresholds, so we recommend checking with your local customs office for more details.
Returns & Exchanges are available for 30 days from the date your foldables were delivered.
If you have any questions regarding your order, please send us an email at hello@elisabietta.com and we get back to you in a heartbeat. You can read more about our return policy here.
Returns & Exchanges are available for 30 days from the date your foldables were delivered.
If you have any questions regarding your order, please send us an email at hello@elisabietta.com and we get back to you in a heartbeat. You can read more about our return policy here.
We love hearing from our customers and are always here to help you with any questions or requests!
The best way to reach us is via email, at hello@elisabietta.com. We will get back to you within 48 hours on weekdays or a bit longer on weekends.
We love hearing from our customers and are always here to help you with any questions or requests!
The best way to reach us is via email, at hello@elisabietta.com. We will get back to you within 48 hours on weekdays or a bit longer on weekends.