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Elisabietta Holding B.V. is committed to protecting and respecting your privacy. Via our website www.elisabietta.com,
privacy sensitive data will be gathered. These data is called personal data. We carefully collect and secure these data,
and it is our highest priority to protect this information.

This policy (the “Privacy Policy”) sets out how we collect personal data from you, or that you provide to us, and how it
will be processed by us. Please read the following carefully to understand our policy regarding your personal data and
for which goal we will use it.

The information we gather

When you use our website, you leave certain data such as personal data. For example when you place an order
through our website or when you create an account on our website for you to see your (previous) order(s) and/or to
create a wish list. We collect this personal data via laptop, tablet, smartphone when visiting our website.

We gather the following data:

– Name and surname
– Address
– Contact information, including email address and phone number
– Shoe size
– Payment details
– Order history
– Account login data

What we do with the information?

All the data we collect, process or store about you is treated as our own. Your personal data is solely used by us to
complete your order, to respond to requests or to improve the services we offer on our website and/or our product
offering. Please see below how we use your information:

– When making a purchase via our website
– When processing your order and informing you about the progress of this order
– When submitting information to us when you register an account, when signing up to our newsletter to hear
about new products and special offers or when contacting us via our Contact or Press pages.
– When submitting information for participating in contests, giveaways or other actions
– When contacting us through social media with a question or when participating in a contest we will use your

To process your order and to deliver to you your order personal data is shared with:

– The postal company responsible for delivering your order
– Our website’s hosting party
– The payment provider

Please note that we do not store credit card details nor do we share financial details with any third parties. Also, we do
not sell, distribute or lease your information to any other company unless we have your approval or are required by
law to do so.

We may periodically send promotional emails about new products, special offers or other information which we think
you may find interesting using the email address which you have provided.

Security Personal Data

The security of your personal data is our highest priority. We have taken all steps to ensure that your data is treated
securely and in accordance with this privacy policy.

We do not store customer data ourselves. Any payment transactions will be encrypted using SSL technology and are
stored by our payment service providers for a time suitable to enable any transactions to be completed.

In terms of the password you have chosen for creating an account on our website, you are responsible for keeping
this password confidential. Please do not to share a password with anyone at all times.


We use the certified SSL connection (Secure Sockets Layer), also called a Digital Certificate, which creates a secure
link between our website and your browser during the order process and contact forms.

How to unsubscribe?

If you wish to no longer receive emails from us our policy allows you to do so at any time. To unsubscribe please click
on the ‘unsubscribe’ button at the bottom of the email you have received. In the event you still receive our emails
please contact us at info@elisabietta.com and we take care of it.


Cookies are small text files which contain information to help us identify your device. They are downloaded when you
visit a website from your computer, tablet or smartphone. You can identify them by the name of the website they were
downloaded from. These are used to help a website determine whether your device have visited before or not. They
do not contain personal identifiable information.
Our website uses these “cookies” to collect information and to improve our service. You have the option to either
accept or refuse these cookies, and know when a cookie is being sent to your computer. To use all functionalities on
our website, it is necessary that you accept our cookies. You will see a display popping up on our website in which
you can accept these cookies.

What are cookies used for?

Cookies help us identity you when you visit our website. They are used to improve your experience with us by
remembering your preferences and improving your browsing experience.


Changes to this Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any
changes. We will notify you of any changes by posting the new Privacy Policy on this page.

If you have any questions about our Privacy Policy, please do not hesitate to contact us via email:

Elisabietta Holding B.V.
Beethovensingel 15
1901 XC Castricum, the Netherlands

Chamber of Commerce: 66602130
VAT number: NL856626703B01